Combinu Capabilities | Digital Marketing, Sales, and Customer Journey
Platform capabilities

Everything you need for marketing, sales, and customer management in one platform

Build your presence and content, launch campaigns, capture each lead with its source and context, then follow it through booking, opportunity, and sale. Conversations, CRM, automation, and reports work from one connected customer record instead of separate tools.

A connected map of Combinu platform capabilities, including content, CRM, sales, bookings, automation, campaigns, and electronic contracts

Illustrative view with sample data — what appears in your account depends on your plan and setup.

One connected platform Tools in one place, talking to each other.
Less time on busywork Automate what repeats and turn manual work into a clear flow.
Clearer view of performance Reports and sources that sharpen your decisions.
Grows with your business Start with what you need and add capabilities when you need them.
Backed by a team The Combinu team sets it up and tests it with you, step by step.
Platform map

Twelve capability families — pick what serves your goal

These capabilities work together in one connected system: conversations and forms link to the customer record and sales pipeline, automation runs the follow-up, and the results appear in your reports. The capabilities and integrations we enable are selected around your business needs and implementation plan.

01

Conversations and AI

Receive customer enquiries across your channels, answer from your business knowledge base, qualify the lead, or hand the conversation to your team with the full context.

Conversational AI agent Knowledge base Lead qualification Team handover
See how it works
02

Unified inbox and channels

Bring WhatsApp, Instagram, Messenger, and website chat into one inbox, connect every conversation to the customer record, and assign it to your team.

Official WhatsApp Instagram Messenger Website chat
See how it works
03

Ad Manager and campaign launch

Launch campaigns on Google and Facebook from a simplified Ad Manager in three steps, using ready-made templates that reduce setup complexity. Leads, campaign source, and UTM data are then saved automatically in CRM to trigger follow-up and measure results.

Ad Manager Google Ads Facebook Ads Ready-made templates UTM tracking
04

Digital marketing and online presence

Build websites, landing pages, a connected blog, and marketing funnels, then create content and schedule publishing. Launch email campaigns from ready-made templates or a drag-and-drop builder, track opens, clicks, and UTM data, and connect engagement to CRM and automation.

Websites and landing pagesContent and schedulingEmail campaignsTemplates and drag-and-dropOpen and click trackingConnects with Ad Manager
05

Customer and sales management

Leads from ads, forms, and conversations arrive in CRM with their source and context, then are qualified and moved through the sales pipeline to a booking, quote, or close.

CRMLead qualificationSales pipelineStage-based follow-upQuotes and contracts
06

Appointments and bookings

Let customers book or reschedule, send confirmations and reminders automatically, and distribute appointments based on the service, availability, and team.

Self-booking Multiple services Reminders Team assignment Service Calendar
07

Automation and workflows

Run follow-up workflows that change based on lead source, email opens, clicks, form submissions, bookings, or opportunity stage, and connect marketing, sales, and customer service actions in one flow.

Customer behaviorLead nurturingSales stagesBookingsCustom automation
08

Products, electronic quotes, and contracts

Organize products and inventory, create electronic quotes and contracts, send them for e-signature, and track their status in one place.

Products Inventory Electronic quotes E-signature
09

Reputation and local visibility

Request reviews through a sequence of messages and reminders that stops after a response, monitor multiple platforms, and create suitable replies with AI assistance.

Review requests Multiple reminders AI-assisted replies Multiple platforms Video testimonials
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10

Reports and analytics

Track the journey from visit and campaign to qualified lead, booking, opportunity, and sale, and see where the funnel stalls and which channels, content, and campaigns produce results.

Funnel stagesLead sourcesCampaign performanceBookings and salesCustom reports
11

Learning, memberships, and communities

Create and sell courses, memberships, and communities through landing pages, then follow each learner's journey in CRM with messages and automation suited to their stage.

Courses and memberships Sales pages Learner follow-up Learning automation
12

Loyalty and referrals

Create points, rewards, and referral programmes that encourage customers to return and bring in new customers, then track participation and results in one place.

Loyalty points Rewards Referrals Membership cards
Working together

Don't pick a single capability — build a set that serves the outcome

These are illustrative examples of how families combine. The actual mix is decided by how your business runs.

Marketing + Sales

Marketing should not end at lead capture, and sales should not start with just a name and number

Every interaction from an ad, content, email, or WhatsApp is saved on the customer record with its source and context. Follow-up adapts to behavior and stage, qualified opportunities move to sales with the full picture, and reporting connects the result back to the campaign that started it.

Presence and contentCampaignsCapture and attributionNurture and qualifyCRM and salesBooking or dealMeasurement
Intake and booking

Don't lose the enquiry before it becomes an appointment

Bring the channels together, understand the request, save the customer's details, and open the right slot.

Unified inbox AI conversations CRM Booking
Operate and follow up

Turn what happens into an automatic action

After a booking or an order, tasks, reminders, and follow-up start without relying on memory.

CRM Automation Tasks Reports
Reputation and growth

Get value from the customer after the service is done

Ask for the review at the right moment, re-engage customers, and encourage referrals and repeat visits.

Reputation Loyalty Referrals Campaigns
Platform + team

Capabilities don't deliver from default settings

The system shows its value when it's tuned to how your business runs, the right channels are connected, and the scenarios are tested before go-live.

The platform executes conversations, booking, follow-up, and reporting — once configured.
The Combinu team configures connects the channels, sets the configuration, and tests with you before go-live.
A business owner reviewing platform options on a tablet

Start with what your business needs now

We identify which capabilities fit how you work, what can wait, and what you don't need at all.

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