Conversations and AI
Receive customer enquiries across your channels, answer from your business knowledge base, qualify the lead, or hand the conversation to your team with the full context.
Build your presence and content, launch campaigns, capture each lead with its source and context, then follow it through booking, opportunity, and sale. Conversations, CRM, automation, and reports work from one connected customer record instead of separate tools.
Illustrative view with sample data — what appears in your account depends on your plan and setup.
These capabilities work together in one connected system: conversations and forms link to the customer record and sales pipeline, automation runs the follow-up, and the results appear in your reports. The capabilities and integrations we enable are selected around your business needs and implementation plan.
Receive customer enquiries across your channels, answer from your business knowledge base, qualify the lead, or hand the conversation to your team with the full context.
Bring WhatsApp, Instagram, Messenger, and website chat into one inbox, connect every conversation to the customer record, and assign it to your team.
Launch campaigns on Google and Facebook from a simplified Ad Manager in three steps, using ready-made templates that reduce setup complexity. Leads, campaign source, and UTM data are then saved automatically in CRM to trigger follow-up and measure results.
Build websites, landing pages, a connected blog, and marketing funnels, then create content and schedule publishing. Launch email campaigns from ready-made templates or a drag-and-drop builder, track opens, clicks, and UTM data, and connect engagement to CRM and automation.
Leads from ads, forms, and conversations arrive in CRM with their source and context, then are qualified and moved through the sales pipeline to a booking, quote, or close.
Let customers book or reschedule, send confirmations and reminders automatically, and distribute appointments based on the service, availability, and team.
Run follow-up workflows that change based on lead source, email opens, clicks, form submissions, bookings, or opportunity stage, and connect marketing, sales, and customer service actions in one flow.
Organize products and inventory, create electronic quotes and contracts, send them for e-signature, and track their status in one place.
Request reviews through a sequence of messages and reminders that stops after a response, monitor multiple platforms, and create suitable replies with AI assistance.
Track the journey from visit and campaign to qualified lead, booking, opportunity, and sale, and see where the funnel stalls and which channels, content, and campaigns produce results.
Create and sell courses, memberships, and communities through landing pages, then follow each learner's journey in CRM with messages and automation suited to their stage.
Create points, rewards, and referral programmes that encourage customers to return and bring in new customers, then track participation and results in one place.
These are illustrative examples of how families combine. The actual mix is decided by how your business runs.
Every interaction from an ad, content, email, or WhatsApp is saved on the customer record with its source and context. Follow-up adapts to behavior and stage, qualified opportunities move to sales with the full picture, and reporting connects the result back to the campaign that started it.
Bring the channels together, understand the request, save the customer's details, and open the right slot.
After a booking or an order, tasks, reminders, and follow-up start without relying on memory.
Ask for the review at the right moment, re-engage customers, and encourage referrals and repeat visits.
The system shows its value when it's tuned to how your business runs, the right channels are connected, and the scenarios are tested before go-live.
We identify which capabilities fit how you work, what can wait, and what you don't need at all.