Combinu Capabilities | Digital Marketing, Sales, and Customer Journey
Platform capabilities

Everything you need for marketing, sales, and customer growth in one platform

Build your presence and content, launch campaigns, capture each lead with its source and context, then follow it through qualification, opportunity, booking, payment, and sale. Conversations, CRM, automation, and reports work from one connected customer record instead of separate tools.

A connected map of Combinu platform capabilities, including conversations, CRM, sales, bookings, automation, payments, campaigns, and contracts

Illustrative view with sample data — what appears in your account depends on your plan and setup.

One connected platformTools in one place, talking to each other.
Less time on busyworkAutomate what repeats and turn manual work into a clear flow.
Clearer view of performanceReports and sources that sharpen your decisions.
Grows with your businessStart with what you need and add capabilities when you need them.
Backed by a teamThe Combinu team sets it up and tests it with you, step by step.
Platform map

Twelve capability families — choose what serves your goal

These capabilities work together in one connected system: conversations and forms link to the customer record and sales pipeline, automation runs the follow-up, and the results appear in your reports. The capabilities and integrations we enable are selected around your business needs and implementation plan.

01

Conversations and AI

Receive customer inquiries across your channels, answer from your business knowledge base, qualify the lead, or hand the conversation to your team with the full context.

Conversational AIVoice AIKnowledge baseLead qualificationTeam handoff
See how it works
02

Unified inbox and channels

Bring SMS, calls, WhatsApp, Instagram, Messenger, website chat, and email into one inbox, connect each conversation to the customer record, and assign it to your team.

SMSCalls and IVRWhatsApp BusinessInstagram and MessengerEmail and web chat
See how it works
03

Ad Manager and campaign launch

Launch campaigns on Google and Facebook from a simplified Ad Manager in three steps, using ready-made templates that reduce setup complexity. Leads, campaign source, and UTM data are then saved automatically in CRM to trigger follow-up and measure results.

Ad ManagerGoogle AdsFacebook AdsReady-made templatesUTM tracking
04

Digital marketing and online presence

Build websites, landing pages, a connected blog, and marketing funnels, then create content and schedule publishing. Launch email campaigns and SMS outreach from ready-made templates or a drag-and-drop builder, track opens, clicks, replies, and UTM data, and connect engagement to CRM and automation.

Websites and landing pagesContent and schedulingEmail and SMS campaignsTemplates and drag-and-dropEngagement trackingConnects with Ad Manager
05

Customer and sales management

Leads from ads, forms, and conversations arrive in CRM with their source and context, then are qualified and moved through the sales pipeline to a booking, quote, payment, or close.

CRMLead qualificationSales pipelinesStage-based follow-upQuotes and payments
06

Appointments and bookings

Let customers book or reschedule, send confirmations and reminders automatically, and distribute appointments based on the service, availability, location, and team.

Self-bookingMultiple servicesRemindersBooking paymentsService Calendar
07

Automation and workflows

Run follow-up workflows that change based on lead source, email opens, link clicks, SMS replies, form submissions, bookings, payments, or opportunity stage, and connect marketing, sales, and customer service actions in one flow.

Customer behaviorLead nurturingSales stagesBookings and paymentsCustom automation
08

Commerce, payments, and contracts

Manage products and inventory, create invoices and payment links, collect recurring payments, and send quotes and contracts for electronic signature.

Products and inventoryOnline paymentsInvoicesSubscriptionsQuotes and contractsE-signature
09

Reputation and local visibility

Request reviews through timed messages and reminders that stop after a response, monitor multiple platforms, manage local listings, and create suitable replies with AI assistance.

Review requestsMultiple remindersAI-assisted repliesLocal listingsVideo testimonials
See how it works
10

Reports and analytics

Track the journey from visit and campaign to qualified lead, booking, opportunity, payment, and sale, and see where the funnel stalls and which channels, content, and campaigns produce results.

Funnel stagesLead sourcesCampaign performanceBookings and salesRevenue reports
11

Learning, memberships, and communities

Create and sell courses, memberships, and communities through landing pages and checkout, then follow each learner’s journey in CRM with messages and automation suited to their stage.

Courses and membershipsCheckoutOne-time and recurring paymentsLearner follow-upLearning automation
12

Loyalty, referrals, and affiliate partners

Create points, rewards, referral, and affiliate programs that encourage repeat business and new customer acquisition, then track participation, commissions, and results in one place.

Loyalty pointsRewardsReferralsAffiliate commissionsMembership cards
Working together

Don’t pick a single capability — build a set that serves the outcome

These are illustrative examples of how capability families combine. The actual mix is decided by how your business runs.

Marketing + Sales

Marketing should not end at lead capture, and sales should not start with just a name and number

Every interaction from an ad, content, email, or SMS is saved on the customer record with its source and context. Follow-up adapts to behavior and stage, qualified opportunities move to sales with the full picture, and reporting connects the result back to the campaign that started it.

Presence and contentCampaignsCapture and attributionNurture and qualifyCRM and salesBooking or dealMeasurement
Intake and booking

Don’t lose the inquiry before it becomes an appointment

Bring the channels together, understand the request, save the customer’s details, and open the right slot.

Unified inboxAI conversationsCRMBooking
Operate and follow up

Turn what happens into an automatic action

After a booking or a payment, tasks, reminders, and follow-up start without relying on memory.

CRMAutomationPaymentsReports
Reputation and growth

Get more value from the customer after the service is done

Ask for the review at the right moment, re-engage customers, and encourage referrals and repeat visits.

ReputationLoyaltyAffiliatesCampaigns
Platform + team

Capabilities don’t deliver from default settings

The system shows its value when it is tuned to how your business runs, the right channels are connected, and the scenarios are tested before go-live.

The platform executesconversations, booking, payments, follow-up, and reporting — once configured.
The Combinu team configuresconnects the channels, sets the configuration, and tests with you before go-live.
An American business owner reviewing his customer platform on a laptop

Start with what your business needs now

We identify which capabilities fit how you work, what can wait, and what you don't need at all.

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